How far ahead should I reserve?
Please book at least two hours before your pickup. Advance reservations are recommended, especially for airport transfers, events and early departures. Availability is confirmed through the booking process.
Do you offer early morning or late night rides?
Yes. Rides are available 24/7 with a reservation. Our office hours are 8:00 AM–8:00 PM Eastern Time. Arrange trips in advance rather than relying on office availability at pickup time.
How many passengers can travel?
Our Chevrolet Suburban accommodates up to seven passengers and seven bags. Tell us about oversized luggage, strollers or child seats so we can confirm the right arrangement for your group.
Can I request a child seat?
Child seats are available on request. Contact us before your trip with your child’s age and seating needs to confirm availability.
Where can I see pricing?
Pricing is displayed in the reservation system. Select your route and trip details to review the available options.
Can I book a round trip or add stops?
Yes. The booking system offers one-way, round-trip and hourly options, along with flight details and additional stops.
What is the cancellation policy?
Please contact us for the cancellation terms that apply to your reservation before booking.
Which languages do your chauffeurs speak?
Service is available in English and Spanish. Let us know your preference when arranging your ride.